OVO Magazine

News, reviews, tips and ideas for your perfect holiday

Guest experience

Do I really need to provide a welcome basket?

Offering a Welcome basket gets the holiday off to a very good start. Some owners plan for guests to leave with their gifts, a reminder of their wonderful holiday once they are home. Other owners offer gifts to be used while guests are in staying in the property. Here are a few suggestions, and a few practical tips to inspire you.

Our Top Tips for attracting and keeping loyal repeat guests

Loyal repeat guests are the aim of the property rental game. Guest feedback gives invaluable info about why a property works well or if there are some small issues to address.

Here are the top reasons why guests either come back time and again to the same property, or move about between the different properties on the OVO Network. The reviews are all genuine, submitted as feedback, then used in marketing.