OVO Network for
Catered Chalet Operators

A tailored solution for UK Catered Chalet Operators that offers access to the booming French self-catered market.

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A flexible business solution

Access an additional sales channel through OVO Network’s expertise in the French self-catering market.

Target French guests

OVO Network will market your chalets as self-catered properties (sole occupancy) to the French self-catered market - over 70% of our database is French speaking.

Incremental income

Generate additional self-catered bookings to supplement your catered operations - no need to switch solely to self-catering.

COVID-19 cancellation policy

It is not necessary to offer a full refund COVID-19 cancellation policy in order to attract French bookings.

Direct contact

You contract directly with guests, with all guest communications managed by your team. OVO Network can provide multilingual enquiry management if required.

Instant bookings

Receive instant, on-demand bookings with payments made directly into your bank account - no middle man.

Free upselling

You ‘own’ the guest and are free to upsell catering or other items without paying any commission to us.

Increase your bookings. Increase your income.

Supplement your marketing activity by listing with an established Alpine self-catering specialist.

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Access to the lucrative French self-catering market

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Generate incremental income - access self-catered & catered bookings

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No requirement for full refund COVID-19 cancellation policy

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Maintain direct contact with your guests

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Instant bookings & direct payment into your account

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Free upselling of services and catering options

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Excellent functionality, including bilingual communications & secure online payment

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Flexibility to run alongside your existing operations

How do we make adding French self-catered rentals easy?

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As seen in...

Testimonials

What our owners say

Tessa McGrath

Chalet Croix Meridionale

We ran our chalet as a catered operation, but were struggling to generate bookings. Thankfully, we found OVO Network who gave us access to the self-catered market. It has been absolutely life changing. All the worry of running a chalet business was removed, with great advice and on-going support that means we can relax and get our lives back.

Bernard Dolbeau

Chalet Charmieux

When we decided to rent our chalet in 2015 I was immediately attracted by OVO Network - they provide an original and professional approach, with a friendly contact! From the start our targets have been consistently met, if not exceeded, without any involvement from me. The team has always given excellent service, facilitating a true partnership.

Christian Hudry

Ferme à Juju

I joined OVO Network in 2013, and have always found the team easy to work with, providing a high level of professionalism. All of their marketing is bilingual, with the website easy to navigate. As a result they have been very successful in generating bookings from overseas and within France, with our chalet consistently meeting its rental targets.

Michel Bibollet

Chalet Goville

I could never rent my chalet in the way that OVO Network can. Previously I rented through the OTAs, but I prefer the approach and genuine support of OVO Network, with their focus on high end chalets. When guests arrive all of the financials have been taken care of, and since the first meeting I’ve felt comfortable and confident in our relationship.

Laurent Nodenot

Chalet Cerises

At first, we listed our property ourselves on the OTAs, but it was stressful and time-consuming. We joined OVO Network and were quickly convinced it was the right decision. Our revenue increased over the years, but OVO brings more than just income. They listen to their owners and find the best way to work together - it's a real partnership approach.

Clare Durward

Chalet J’Elage

I am a massive advocate of OVO Network. I love that they have created a premium brand as a route to success in a crowded market. Trusted brands are what people are looking for and OVO Network’s branding allows guests to book with confidence. Everyone in the team is very helpful, with a ‘can do’ attitude, and they clearly care about their owners.

Alex and Jackie Warwick

Chalet Joux Verte

OVO Network is brilliant with their knowledge, expertise and suggestions for improvements. Our chalet was almost immediately fully booked for its first ski season, and this success has continued. The entire team - from interior design and photography, to accounts and onboarding - was fantastic and we absolutely, thoroughly, utterly recommend them.

David Pinder

Roses de Alpes

OVO Network has facilitated an increase in our rental income every year since we joined in 2017 - well above our expectations. Their team is accessible and professional - there’s always someone to advise and assist if needed - and their advice has been invaluable from the outset, with their online back office easy to navigate and work with.

How it works...

 

1.

Your account manager

You will be assigned a dedicated account manager who will work with you and advise on everything from set-up and pricing to photography and guest experience.

2.

Copywriting & translation

The onboarding of your property is done for you, with our experienced team writing and translating all of the website copy.

3.

Photography

You’ll need high quality photography that promotes everything about the property. If you need new images our team can help

4.

Property listing

We’ll promote your properties on ovonetwork.com. Provide iCal details and we’ll synchronise your OVO Network calendars with existing calendars.

5.

Payments

Payments are made directly to your bank account via your own Stripe payment gateway, according to your chosen booking and cancellation policy.

6.

Administrative area

Our advanced back office system enables you to handle enquiries directly with your guests and modify property details

 

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Got a question?

Why is OVO Network different to other rental solutions?

OVO Network is a specialist in the holiday rental market, providing an interface between owners and guests for all marketing, enquiries and reservations.

We create beautiful, fully responsive websites, tailored marketing campaigns, secure bookings and seamless communications that enable property owners to maximise their rental income with minimum effort. Put simply, we save you time and increase your profits.

For catered chalet operators, we provide the flexibility to access a new sales channel - the affluent French self-catered market - while continuing your catered operations if you choose.

Can any property join OVO Network?

OVO Network works with what we consider as ‘best in class’ properties. We review hundreds of properties each year, but only work with those that reflect the OVO Network brand and that we believe can be successfully marketed to the French self-catered market.

We specialise in larger capacity four and five-star properties, and carefully review all potential partners. The one thing they all have in common is a commitment to our values and ethos of delivering the best possible service and holiday experience to guests.

I need help quickly with photography and home staging! Can you help?

Yes, we can. We have photographers available at short notice, who can work to our photography brief and get beautiful, new photos live quickly to help you take advantage of the current demand.

High quality photography is vital to the success of a self-catered property. It’s important to understand that while catered chalets can be sold on the service provided, with self-catering the focus is very much on the property itself. It’s a big difference and you will need all rooms to be photographed, including all bedrooms, bathrooms, kitchens and any additional facilities such as the hot tub, games room etc.

Creative home staging of the property is key to achieving the best photography, and it helps guests imagine themselves living in the property. We can provide a home staging guide and advice to help you get it right, with a range of tips and expert insights to ensure your property looks its best in the photo shoot.

How much does it cost to join OVO Network?

There is no joining or sign up fee. To work with OVO Network as a catered chalet operator, we charge a service fee of just 12%.

Will I need to do anything to my property to join OVO Network?

Our solution offers catered chalet operators quick access to the French self-catered market, but there are some things you can do to help your property generate sales. Our team are experts in reviewing properties for the self-catered market, so we can advise on home staging and photography, to help you quickly maximise your occupancy and income. Speak to us about how we can help.

How long does it take to get my property set up with OVO Network?

This really depends on your individual property. Generally, if all information is readily available, it takes around 48 hours.

Will I be able to continue with other marketing channels alongside the OVO Network solution?

Yes. To reduce the risk of double bookings you will need to provide an iCal reservation calendar or switch your properties to ‘on-request’ bookings only.

I don’t have anyone in my team that has a high level of French, are you able to respond to my French enquiries?

Yes, we can provide bilingual enquiry management at an additional cost. All transactional emails are automatically sent in French or English.

Can you provide advice on pricing?

Yes, our experienced revenue management team can advise on appropriate pricing for the French self-catered market.

Can you provide channel management to other sites?

We will be adding this as an option in the near future. We currently provide channel management for our standard clients to HomeAway, Airbnb, booking.com and TripAdvisor.