{"id":62799,"date":"2022-11-11T07:30:00","date_gmt":"2022-11-11T06:30:00","guid":{"rendered":"https:\/\/www.ovonetwork.com\/blog\/?p=62799"},"modified":"2025-03-28T16:32:58","modified_gmt":"2025-03-28T15:32:58","slug":"welcome-booklet","status":"publish","type":"post","link":"https:\/\/www.ovonetwork.com\/blog\/welcome-booklet\/","title":{"rendered":"How to Create a Welcome Booklet for Your Chalet"},"content":{"rendered":"\n<p><strong>The welcome booklet is a small printed leaflet that you can leave in a visible place within your property. The idea is to provide guests with information such as the chalet\u2019s amenities and its surroundings. It should contain all the information they need for a good holiday and will answer any questions they might have, so it\u2019s an important part of your holiday rental business!<\/strong><\/p>\n\n\n\n<p><strong>The booklet contains your personal guide to the area, its food and the activities available<\/strong>, <strong>as well as a way to demonstrate the level of care you have for your guests.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-should-your-welcome-booklet-contain\">What should your welcome booklet contain?<\/h2>\n\n\n\n<p>Here are some of the most important things to include\u2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-instructions-for-how-things-work-at-the-property\">1. Instructions for how things work at the property<\/h3>\n\n\n\n<p>Every holiday home is different, so it\u2019s useful to include the house rules and instructions for using the facilities at your chalet. We recommend including\u2026<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>A welcome message which creates a great first impression. If you can personalise it for each guest, even better!<\/li>\n\n\n\n<li>The instructions for using amenities such as the air conditioning, the heating, the swimming pool\/hot tub, the sauna, etc<\/li>\n\n\n\n<li>The Wifi code<\/li>\n\n\n\n<li>The access codes for entering the property<\/li>\n\n\n\n<li>A map of how to get from the accommodation to the pistes, to local walks or other nearby activities<\/li>\n\n\n\n<li>The house rules \u2013 for example, whether pets are allowed, or if smoking is permitted<\/li>\n\n\n\n<li>What they should do before they leave \u2013 where to leave the keys, any cleaning that needs to be done, etc<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-683x1024.jpg\" alt=\"A couple reading instructions at a dining table.\" class=\"wp-image-62810\" width=\"387\" height=\"580\" srcset=\"https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-683x1024.jpg 683w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-200x300.jpg 200w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-768x1152.jpg 768w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-1024x1536.jpg 1024w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-1365x2048.jpg 1365w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-150x225.jpg 150w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-250x375.jpg 250w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-350x525.jpg 350w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-1140x1710.jpg 1140w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-1920x2880.jpg 1920w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/pexels-a-koolshooter-6975185-scaled.jpg 1707w\" sizes=\"auto, (max-width: 387px) 100vw, 387px\" \/><figcaption class=\"wp-element-caption\">Make sure guests know where to find everything and how it all works. Photo: A Koolshooter.<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"block-ovo-cta-button\">\n  <div class=\"wp-block-button\">\n    <a href=\"https:\/\/www.ovonetwork.com\/blog\/welcome-guests\/\" target=\"_blank\" class=\"wp-block-button__link\">How to welcome your guests<\/a>\n  <\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-useful-contacts\">2. Useful contacts<\/h3>\n\n\n\n<p>Your guests may not be familiar with the place they\u2019ll be staying in, so it\u2019s helpful to give them some useful information about the area and who they can contact in case of an emergency. <\/p>\n\n\n\n<p><strong>Here are some things you could include:\u00a0<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The number of someone they can contact in your absence, who lives near your chalet and can get there quickly if there\u2019s a problem (for example the caretaker or management team)<\/li>\n\n\n\n<li>Contact details for the hospital, doctors, dentists, vets and pharmacies<\/li>\n\n\n\n<li>A reminder of the emergency numbers for the fire service, police, doctor on call and ambulance<\/li>\n\n\n\n<li>Details of a maintenance service in case there\u2019s a problem in the property<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<div class=\"block-ovo-cta-button\">\n  <div class=\"wp-block-button\">\n    <a href=\"https:\/\/www.ovonetwork.com\/en\/property-management\" target=\"_blank\" class=\"wp-block-button__link\">Find out about our property management solution<\/a>\n  <\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-local-activities\"><strong>3. Local activities<\/strong><\/h3>\n\n\n\n<p>Guests will be pleased to find your recommendations of places to visit in the area, as well as local businesses that could be useful during their stay. Here are some ideas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hiking trails<\/li>\n\n\n\n<li>Bakeries and local shops<\/li>\n\n\n\n<li>Museums<\/li>\n\n\n\n<li>Sporting activities (skiing, snowshoeing, sledging, horse-riding, adventure parks, swimming pools etc)<\/li>\n\n\n\n<li>Activities for young children<\/li>\n\n\n\n<li>Restaurants, bars and caf\u00e9s<\/li>\n\n\n\n<li>Local transport (buses, car hire, railway station)\u00a0<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-1024x768.jpg\" alt=\"A child on a Paret sledge.\" class=\"wp-image-62808\" srcset=\"https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-1024x768.jpg 1024w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-300x225.jpg 300w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-768x576.jpg 768w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-1536x1152.jpg 1536w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-scaled.jpg 1920w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-150x113.jpg 150w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-250x188.jpg 250w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-350x263.jpg 350w, https:\/\/www.ovonetwork.com\/blog\/wp-content\/uploads\/2022\/11\/43902466531_fdeac443c9_o-1140x855.jpg 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Make sure to recommend local activities for your guests. Our owners in Manigod often recommend \u2018Paret\u2019 sledging, a century-old activity for the whole family! <\/figcaption><\/figure>\n<\/div>\n\n\n<p>Guests are also happy to find recommendations for supermarkets as well as sports shops and places they can buy gifts and souvenirs. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tips-for-your-welcome-booklet\">Tips for your welcome booklet<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In this digital age, you can also create an electronic version of your welcome booklet, which can be read on any device or smartphone<\/li>\n\n\n\n<li>Consider making versions of the welcome booklet in other languages, for guests who do not speak English<\/li>\n\n\n\n<li>Here\u2019s a list of just some of the software you can use to help you put together your booklet:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.canva.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Canva<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.scribus.net\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Scribus<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.edrawsoft.com\/\">Edrawsoft<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.flipbuilder.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Flipbuilder<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.flipsnack.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Flipsnack<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It\u2019s worth knowing that you can also get your welcome booklet professionally made \u2013 it will save you time and it will look even better! <\/li>\n<\/ul>\n\n\n\n<div class=\"block-ovo-cta-button\">\n  <div class=\"wp-block-button\">\n    <a href=\"https:\/\/www.ovonetwork.com\/en\/home?s=contact\" target=\"_blank\" class=\"wp-block-button__link\">Any questions? Get in touch!<\/a>\n  <\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>As you have seen, the welcome booklet is an important part of your guests\u2019 arrival at your property. It\u2019s important, therefore, to make sure it\u2019s easy to read, comprehensive and reflects your image. We hope this article will help you create the perfect one! To find out more, and to get expert advice, don\u2019t hesitate to contact us, and share your experience with us on our social media!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The welcome booklet is a small printed leaflet that you can leave in a visible place within your property. The idea is to provide guests with information such as the chalet\u2019s amenities and its surroundings. It should contain all the information they need for a good holiday and will answer any questions they might have, so it\u2019s an important part of your holiday rental business! The booklet contains your personal guide to the area, its food and the activities available, as well as a way to demonstrate the level of care you have for your guests. What should your welcome booklet contain? Here are some of the most important things to include\u2026 1. Instructions for how things work at the property Every holiday home is different, so it\u2019s useful to include the house rules and [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":62812,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[951,952],"tags":[],"class_list":["post-62799","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-earn-more","category-property-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Create a Welcome Booklet for Your Chalet | OVO Network<\/title>\n<meta name=\"description\" content=\"The welcome booklet is essential to making your chalet guests feel welcome. Here are our top tips of what to include.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ovonetwork.com\/blog\/welcome-booklet\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create a Welcome Booklet for Your Chalet\" \/>\n<meta property=\"og:description\" content=\"The welcome booklet is essential to making your chalet guests feel welcome. 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